Thursday, July 9, 2009

E-Government in Malaysia: Its implementation so far and citizen’s adoption strategies.

"Information and communication technology to provide and improve government services, transactions and interactions with citizens, business, and other arms of governments".
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Malaysia launch it's e-government beginning in the year 1997 with the mission to lead the country into the Information Age. It seeks to improve convenience, accessibility and quality of interactions with business and citizens. It is able to information flow between the citizen and the government to increase the speed and quality of policy development, coordination and enforcement. This will allows the government and citizen to work together towards development of the country. Besides that, it also enables the government to be more responsive to the needs of its citizen.
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Electronic Services
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With the E-Government website, citizen in Malaysia are now able to conduct transactions with the Government agencies such as the Tenaga National Berhad (TNB) and Telekom Malaysia Berhad. Citizens can now pay up their utility fees through internet transaction without having to waste time stuck in the traffic jam and queue in the counter. It proof alot of convenience to the citizen.


Besides that, it has also now provide services to purchase tickets for Keretapi Tanah Melayu (KTMB) through online transaction. For the MIA members, they can also pay their yearly fees through online transaction in this website.

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Electronic Labour Exchange (ELX)
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This site is created to ease the job seeker and employer to gather labor market information. It is supervised by the Ministry of Human Resource(MOHR). It can helps to improve mobilization of the nation's human resources and to ensure manpower in the country is fully utilize.
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E-Procurement
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This system allows the supplies to sell goods and services to government through internet. Suppliers can advertise their product, present their pricing, process orders and deliveries. This can equip the workforce with technology at the minimum cost and creates more skillful and knowledgeable force.


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